Patient Feedback and Friends and Family Test Results
Monthly Insights
Friends and Family Test Results
| July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | Total Responses | |
| Total respondents who rated their experience as "very good" | 251 | 337 | 291 | 373 | 296 | 253 | 255 | 286 | 2,342 (81%) |
| Total respondents who rated their experience as "good" | 45 | 33 | 62 | 59 | 49 | 35 | 37 | 39 | 359 (12%) |
| Total respondents who rated their experience as "neither good nor poor" | 10 | 7 | 13 | 10 | 9 | 4 | 16 | 14 | 83 (3%) |
| Total respondents who rated their experience as "poor" | 3 | 4 | 6 | 6 | 3 | 4 | 3 | 5 | 34 (1%) |
| Total respondents who rated their experience as "very poor" | 3 | 8 | 7 | 13 | 9 | 4 | 5 | 6 | 55 (2%) |
| Total respondents who rated their experience as "don't know" | 3 | 0 | 1 | 0 | 1 | 0 | 2 | 2 | 9 (<1%) |
| Total responses received | 315 | 389 | 380 | 461 | 367 | 299 | 318 | 352 | 2,881 (100%) |
| Respondents who said they would recommend Avonside Health Centre | 345 | 334 | 398 | 320 | 274 | 278 | 319 | 2,268 (89%) | |
| Respondents who said they would not recommend Avonside Health Centre | 10 | 9 | 14 | 7 | 6 | 13 | 8 | 67 (3%) | |
| Respondents who said they might recommend Avonside Health Centre | 17 | 26 | 31 | 33 | 15 | 24 | 18 | 164 (6%) | |
| Respondents who said they are not sure if they would recommend Avonside Health Centre | 2 | 11 | 10 | 7 | 4 | 3 | 7 | 44 (2%) | |
| Total responses | 374 | 380 | 453 | 367 | 299 | 318 | 352 | 2,543 (100%) |