Patient News

Holiday Season: Travel Clinics & Letters
10 May, 2023

With summer approaching and
holidays booked, make sure you check what your
destination country or airline may need from you.

If you need vaccinations, fit to fly letters or medication
letters, get in touch as soon as possible 💉✉️

Travel clinics fill up fast and private letters take a
minimum of two weeks.
⚠ If you're in need of any of the above, please submit
an eConsultation.

UHCW | Emergency eye appointments: new booking system
12 Apr, 2023

If you have an urgent eye problem, you can now book an on-the-day telephone consultation via the Eye Emergency Referral Service (EERS). 

You will be spoken to by an expert clinician who will give you specialist advice on the next steps to take.

In the event that you feel you cannot wait to speak to someone or do not have online access then you may call 0247 696 4800. This phone line is open 9am - 1pm; 1.30pm - 5pm (Monday - Friday, excluding bank holidays) and 9am - 12pm (Saturday).

In the event of an eye emergency out of hours, please attend the Minor Injuries Unit/Emergency Department.

Please visit uhcw.nhs.uk | Eye Emergency Referral Service to book a telephone consultation.

For more information please checkout the UHCW | Eye Emergency Referral Service Information leaflet.

Covid-19 Spring Boosters 2023
6 Apr, 2023

We are now beginning to invite all eligible patients for the Covid-19 Spring Booster campaign.

Clinics will be predominantly ran from Stoneleigh Park and all eligible patients will receive their invites in due course.

If you have received your invite, please call 119 to book in.

Welcome Dr A Javed to the team!
11 Apr, 2023

Dr Javed has joined team Avonside as a GP Registrar for the foreseeable future. We are excited to welcome her to our great team.

Welcome Dr S Kakurla to the Avonside team!
3 Mar, 2023

Welcome to the team Dr S Kakurla! We’re so excited to have you at Avonside Health Centre.

Dr Scriven has returned from maternity leave
14 Feb, 2023

We have welcomed back the lovely Dr Scriven this week as she has returned from maternity leave. We’ve been so excited to have her back with us.

New Doctor Announcement | Welcoming Dr P Nancarrow to our Practice team
7 Feb, 2023

Welcome to the team Dr P Nancarrow ! We’re so excited to have you at Avonside Health Centre.

New Year Opening Hours 2022-23
28 Dec, 2022
We want your feedback

In response to the COVID-19 pandemic the NHS changed the way it works, with technology being increasingly used to consult with patients. We are doing some research into how this might be affecting our patient ability to access their GP. In particular we want to identify if there are any groups of patients that struggle to access their GP as a result of these changes. We have developed a survey which should take between 5-10 minutes to complete looking into this issue. 

The survey has been sent to a sample of Avonside Health Centre However, we are eager to hear from any of our patients that would like to have their say. 


NHS Health Checks are now available to book at Avonside
18 Oct, 2022

The NHS Health Check is a health check-up for adults in England aged 40 to 74 every five years. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions.

We are now offering appointments to those who are eligible for their FREE NHS Health Check at Avonside. We have a range of appointment times available including limited weekend appointments.

The check is for people who are aged 40 to 74 who do not have any of the following pre-existing conditions:

  • heart disease
  • chronic kidney disease
  • diabetes
  • high blood pressure (hypertension)
  • atrial fibrillation
  • transient ischaemic attack
  • inherited high cholesterol (familial hypercholesterolemia)
  • heart failure
  • peripheral arterial disease
  • stroke
  • currently being prescribed statins to lower cholesterol
  • previous checks have found that you have a 20% or higher risk of getting cardiovascular disease over the next 10 years.

You should have regular check-ups if you have one of these conditions.

Child Nasal Influenza – appointments available now.
18 Oct, 2022

We are inviting all eligible children to receive their annual nasal flu immunisation. We are running a range of clinics with our nurses to ensure all children are able to receive their immunisation. 

Please give us a call for more information.

COVID & Flu 2022/2023 invites are now being sent to all of our eligible patients
18 Oct, 2022

As part of our Primary Care Network, clinics are being held at Stoneleigh again this year for COVID and flu vaccines. 

If you have received a text invite, there will be a link to book your appointment or you can give us a call during our working hours or by calling 119.

Full details on who is eligible can be found here.

National Data Opt Out

The national data opt-out is a service that allows patients to opt out of their confidential patient information being used for research and planning.

If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out. You can find out more and register your opt-out at www.nhs.uk/your-nhs-data-matters. Further information is also available in a patient leaflet.

Data collections were originally scheduled to start in September 2021, however this has been pushed back. If you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with the surgery or via www.nhs.uk/your-nhs-data-matters.

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

To register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) to Opt-out you can download the form from the link below and then return it to the Practice.


More information about this matter can be viewed on the NHS Digital website here.

Wearing Face Mask and Maintaining Social Distance
18 Jul, 2022

Due to a continuing rise in the prevalence of COVID-19 within our communities, all staff and patients are required to wear a face covering within the practice unless exempt. 

Please follow this guidance to help us reduce the impact of COVID-19 on our patients, staff and to ensure services can continue. In addition to wearing a face covering, please continue to maintain social distancing where possible.

We thank you for your continued support and co-operation at this time. We will review this guidance regularly.

South Warwickshire Members Newsletter

Please view the newsletter here.


Covid -19 Vaccine - Spring Dose
22 Mar, 2022

In February, the Joint Committee on Vaccination and Immunisation (JCVI) advised a spring dose of the COVID-19 vaccine for:

  • adults aged 75 years and over
  • residents in care homes for older adults
  • individuals aged 12 years and over who have a weakened immune system

The NHS will contact those who are eligible to make a spring booster appointment, so people should wait until they hear from the NHS. The NHS will prioritise those whose clinical need is greatest, as it has throughout, starting with those who have had a bigger gap since their last dose, then working through the cohort to invite others who have waited less time. Everyone who is eligible will be offered a top up between three and six months over the Spring and early Summer.

Kenilworth and Warwick NHS Weight Management Enhanced Service

The NHS Digital Weight Management Programme supports adults living with obesity who also have a diagnosis of diabetes, hypertension or both, to manage their weight and improve their health.

It is a 12-week online behavioural and lifestyle programme that people can access via a smartphone or computer with internet access.

There are two providers across Warwickshire which provides at least 12 weeks of weight management support.

Opening times:

Open various times, Monday – Sunday

Who is this service for?:

Anyone aged 18 years or above and registered with a Warwickshire GP.


Free of charge


  • Aged 18+ or over with a body mass index of 30+ (or 27.5+ if you are black, Asian or an ethnic minority).

Use this calculator to check your body mass index (BMI) and find out if you are eligible.


  • There are two options to receive adult weight management support.
  • Slimming World
  • Everyone Health

Please select one and respond to your text message/email received from the surgery.

Once accepted you will be sent joining instructions via text or email.

Slimming World and Everyone Health all offer weight management support. All providers will have the same delivery model – 12 weeks of face-to-face service to support Warwickshire residents in leading a healthy lifestyle. Please see below for more information about each service.

Information for GP websites re: 5-11 at-risk vaccinations

Vaccinations for 5-11 year-olds at-risk

  • The Joint Committee on Vaccination and Immunisation (JCVI) has advised that 5 to 11-year-olds who are either in a clinical risk group or are a ousehold contact of someone who is immunosuppressed should be offered two doses of the Pfizer-BioNTech COVID-19 vaccine, with a minimum interval of eight weeks.
  • This means around half a million children nationally will soon be invited to take up their jab.
  • The JCVI has set out criteria for determining who should be offered vaccination within this group and clinicians will be responsible for identifying children in their care who are eligible.
  • Information on eligibility can be found in the Green Book, chapter 14a in the section on children aged 5-11 years and tables 3 and 4.

How will I know if my child is eligible?

  • GPs and hospital specialists have been asked to identify 5 to 11-year-olds who are eligible. For children eligible as a household contact, we will write directly to the person who is immunosuppressed.
  • Parents and guardians will be notified if their child should get the vaccine and told how they can book an appointment. The NHS will be in touch in the coming weeks if your child is eligible, so it’s important that parents wait to hear from us and do not contact their GP.
Appointments Update - 21st Jan 2022

Throughout the pandemic the Practice has had to be extremely responsive to the ever-changing environment with Covid-19. As the Omicron variant is still prevalent, to protect both our patients and our team we are continuing to provide a telephone-first approach, and your clinician will book a face to face appointment if clinically appropriate once they have assessed you over the phone. For appointments with a GP, for now we are offering same-day appointments only. Therefore please contact us on a day you are available to take a call and/or visit the Practice if requested to do so once the clinician has spoken to you. 

We understand this may cause some frustration, but we would like to thank everyone for their cooperation. We are looking to reassess this approach towards the end of February/beginning of March 2022, with a view to hopefully being able to allow patients to book a face to face appointment with a Doctor without being assessed over the phone first. This is very much dependant on how the pandemic progresses and is subject to change. We would like to thank our patients again for all the support and understanding shown to us during this time.

Don't Delay Your Covid Booster Jab - Book Now

In order to protect yourselves, your families and the NHS please ‘grab a covid vaccine jab’.

You can book your booster jab …or indeed your first or second jab using the links below. You may also get a text message from your local GP offering appointments

Don’t delay …BOOK NOW

Book or manage a coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)

Find a walk-in coronavirus (COVID-19) vaccination site - NHS (www.nhs.uk)

Covid Booster Update - 14 Dec 2021

Following the government’s announcement on Sunday 12th December that everyone over 18 is to be vaccinated against Covid-19 by the 31st December, we have been instructed to redeploy our GPs and ancillary teams to our vaccination centre at Stoneleigh in order to achieve this ambition.

This means that for the remainder of December we are only able to provide urgent care at our Practices whilst our teams continue to vaccinate our patients and protect our communities. 

We will still be open to our patients and do not want you to delay being treated if you feel you need urgent assistance. Our clinicians are best placed to inform you if your symptoms or needs are urgent and need treating or can be delayed until the New Year when hopefully the national focus will revert to business as usual. 

Cervical screenings (smear tests), dressings, and children’s immunisations will continue as normal during December. Please do call if you need to book in for these appointments. 

We understand that these continue to be unprecedented times. It is a very difficult time for both patients and staff but, as we have seen in recent years, we will rise to this enormous challenge together and protect our communities from this terrible virus.

It is imperative that you and your family are protected from Covid and flu this winter so please do book your vaccination as soon as possible by calling 119 or going online www.nhs.uk

Thank you for your ongoing support in these challenging times.

From all at Avonside Health Centre.

Covid-19 Booster Vaccination - Update 13th Dec 2021

The NHS vaccination programme will offer every adult the chance to book a covid-19 booster vaccine by the end of the year to protect the nation against the Omicron variant.

As part of the biggest and fastest vaccine programme in health service history, online bookings are available for all those in their 30s and above from today.

The best way to get your vaccine is by booking online at www.nhs.uk or by calling 119 – please do keep checking availability as appointments are loaded onto the system every day. The website and phoneline are understandably very busy and we thank you for your patience when booking.

The national booking service will then open up to everyone aged 18 and over from Wednesday this week.

The NHS is prioritising bookings for boosters and is urging people to book a slot to guarantee their vital jab. Some sites offer walk-in appointments where no appointment is needed. Please check here for clinics with walk-in availability and their opening hours www.happyhealthylives.uk/vaccinationdrop-ins

GP teams have been asked to clinically prioritise their services to free up maximal capacity to support the covid-19 vaccination programme, alongside delivering critical appointments such as cancer, urgent and emergency care. This might mean that for some people, routine appointments are postponed as part of the national mission to roll out boosters.

Scientists are very concerned about the spread of Omicron due to the speed with which it spreads and because two doses do not appear to provide much protection but thankfully, a booster dramatically improves this.That is why the Government has asked the NHS to prioritise boosters over other routine care.

We appreciate your support and understanding – and urge you to come forward for your vaccination as soon as possible.

Patient Access Emails

EMIS Health have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.

They would like to share the following guidance from Patient Access:

  • EMIS Health advise users of Patient Access to check the name and email address of the sender; all emails from Patient Access will come via an email address that ends in @patientaccess.com.
  • EMIS Health advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security
  • EMIS Health strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
  • Email addresses used to register for Patient Access account are secure. They do not share any data and no data is ever saved or stored on any device you use to access Patient Access.
School Flu Vaccination Programme

The school flu vaccination programme is going ahead this year. All schools will have completed their flu clinics by the end of the year. Some clinics have been pushed back slightly to accommodate the roll out of the Covid-19 vaccination clinics that are currently taking place in schools. There is no need to contact your GP about the school flu vaccination programme – you will hear from your school as usual in due course.

Covid-19 Booster

You may have received a text from the NHS national booking service to book your Covid-19 booster vaccination. 

Please be assured your local vaccination team will also be providing this service and will be in touch very soon so there is no need to contact your GP practice. 

And don’t forget your booster will only be given six months after your second dose.

We look forwards to seeing you soon at your local vaccination centre. 

Covid-19 Vaccine for 12-15 year olds

The government has announced that all children aged 12 to 15 in England will be offered one dose of the Pfizer-BioNTech Covid-19 vaccine. Invitations for the vaccine are expected to begin next week (20-26 September). 

The vaccination programme for this age group will be delivered through schools, not via GP practices. Parents and guardians of those eligible will be contacted when it’s their turn to get the vaccine. 

Covid-19 booster jabs are expected to be offered to eligible groups in the coming weeks.   The booster jab should be given at least six months after your second dose of the vaccine. 

The NHS will contact you when it is your turn to get the booster vaccine, so please don’t contact the NHS. If you are invited, it is vital you attend so that you have the best possible protection against Covid-19.


A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

COVID-19 Vaccine Update

You may have seen in national news items that the Government are considering extending the vaccine offer to 16 - 17 year olds.

There is nothing you need to do now - you will be contacted and invited for your vaccination as soon as the programme is up-and-running.

We are currently waiting for the Joint Committee for Vaccination and Immunisation (JCVI) to update and publish. We are also currently awaiting guidance on the vaccination of 12 - 17 year old clinically vulnerable children and will be in touch as and when we have further information.

Latest update by NHSD regarding Type-1 Opt Out

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice. There was a deadline of the 1st September but this deadline has been removed (see below):

However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt outprocess which will mean that patients will be able to change their opt-out status at any time:

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

For further information on this - please click here.

Infection prevention control guidelines to remain in place

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.

Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.

Read the infection prevention control guidance for further details.


If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out.

This collection will start on 1 September 2021 so if you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with the surgery.

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.
If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

To register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) (to Opt-out) you can download the form from the link below and then returning it to the surgery.


More information about this matter can be viewed on the NHS Digital website here

Important Information on Covid Vaccine Certificate

Please do not contact the surgery to enquire about covid vaccination certificates.

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions. Refer Online Services page to download it.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you've completed your course of the vaccine, the letter may to take up to 5 days to reach you.

Important Information on Vaccine

If you are in touch regarding concerns about the Oxford Astra Zeneca, Public Health England have produced a patient information leaflet that is available here.


NHS e-Referral service: Putting patients in control of their outpatient appointments
Coronavirus (COVID-19)

Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Get the latest NHS information and advice about coronavirus (COVID-19).

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.

GOV.UK: coronavirus – guidance and support

Government information and advice.

Join Heart Matters

Join Heart Matters, the free service from the British Heart Foundation. The service provides Free:

  • Regular issues of "Heart Health" magazine
  • A helpline dedicated to Heart Matters
  • A HeartMatters "heart risk" tape measure
  • Personalised information plus local activities
  • A quick guide to Heart Health" packed with facts
  • Email alerts for a healthier lifestyle
  • A 5-a-Day Food Diary to help you eat well

To join, please visit 


 or call 

0300 330 3300

 and answer a few simple questions.

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